Shipping Information

Your order means a lot to us, which is why we are dedicated to providing fast, safe, and reliable delivery services for all of our products. Deliveries are typically made Monday through Friday, and you can find delivery options for each item on the checkout page.

A Note on COVID-19

To help protect you and the entire Nuvo Italia community at this time, we have been offering a no-contact experience across our delivery options.

As we (along with our brand partners) take extra precautions, there may be isolated delays. We appreciate your patience and understanding if your order is affected – and we assure you that our items are worth the wait.

Learn more about our service status here.

Types of Shipping

Items are divided into two categories for shipping:

Small Items

Sent via Internet Express or The Courier Guy.
Speed of delivery, typically take 1 to 3 days for delivery.
Delivered to the door, assembly maybe required.

Large Items

Sent via trusted carriers that specialize in handling large items.
Speed of delivery, typically take 3 to 7 days for delivery.
Delivered to the door, in most but not all cases delivered to the room and assembled.

Exceptions
We cannot ship to P.O. boxes and rural areas. Additional fees or shipping restrictions may apply if you live out of major CBD's.

Shipping Updates & Alerts
Communication is key – we’ll keep you updated throughout the shipping process with email and SMS notifications.

Return Shipping
Return shipping costs apply for all returns and exchanges, and will automatically be deducted from the refund amount.

For more details, please read our Return Policy.