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THINGS TO KNOW BEFORE BUYING LEATHER


If you're in the market for leather furniture, you'll see a lot of faux leathers at stores, which is fine if you are looking for a more economical way to get the look and feel of leather, but even so, we suggest the prospective buyer checks out a local furniture dealer with a good reputation. When buying leather furniture, it's important to ask the right questions and know what you’re talking about, so a commissioned salesperson won’t think they can pull one over on you.

NuvoItalia has dedicated this page to answer common questions about leather, which we hope will help when deciding to buy leather. 

At NuvoItalia we take leather and quality very seriously. We strongly believe that buyers should know exactly what they purchasing, and the leather type used on a sellers product should be honestly disclosed to the buyer. 

Nowadays, cheaper manufacturers have found savvy ways to throw the word ‘leather’ around while meaning something completely different. Before you buy, make sure you're getting the straight talk you deserve!

About Nuvo Italia

We are based in Durban, KZN. Come visit us at our showroom on 222 Felix Dlamini Road. All our items are on display.

No, we don't. We are a family owned and run business, and like to give our customers the personal touch and service from our base in Durban.

Our store has been open since 1st May 2008.

Shipping

Yes, we ship our customer orders across the entire of South Africa to each customer's door.

Shipping rates are calculated at checkout, before payment. We also offer free shipping on selected items and orders over R 3999.

In general, deliveries to Gauteng arrive the next day at your door, excluding weekends and public holidays. For Cape Town and the rest of South Africa deliveries generally arrive within 2-3 working days at the door.

For large items like lounge suites, deliveries generally arrives at your door within 2-5 working days.

No. We treat our customer orders very seriously. Every order is double checked, professionally and very securely packaged, and only sent with our own reliable logistic partners we have built relationships with over the years.

For larger items like lounge suites the above also applies, as well as a direct delivery into your furniture space, supervised by us, in most regions of South Africa.

Yes, we communicate with our customers, our customers are informed of every step via sms and email.

Sundry

We are direct suppliers to the public, thereby ensuring the quality of our products and competitive prices on our items.

No, we don't. We understand the circumstances of a customer can change and also we are not comfortable keeping customer monies.

We believe there is no rush to purchase something out of budget or do a sale, when a customer is ready then they can purchase any of our items at an affordable price.

We can hold an item for a period of time within reason, without any deposit until the customer is ready to make the purchase.

Yes you can. Pickup is available at our store located at
222 Felix Dlamini Road, Durban, Just off the N3 when you enter Durban

Once your order is Ready for Pickup, you will receive a notification. Once you have received the Ready for Pickup notification, your order can be picked up during our open hours.

Yes, with every order an invoice is generated and emailed immediately to our customers.