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Damaged or Defective Items
We know how frustrating this situation can be. Return shipping for damaged or defective items is free — just pick your preferred resolution and tell us by email:
1) Send us an email with pictures
2) In the subject line type “Return Item” or “Replace Item or Parts”
3) Inform us if the item is “Damaged or defective”
4) Choose your resolution and inform us
We’ll provide return instructions for the damaged or defective item. Be sure to complete this process within 30 days of the delivery date.
We apologize for your less than perfect experience.
- Replacement parts (e.g. table leg)
- A replacement item
- A refund
1) Send us an email with pictures
2) In the subject line type “Return Item” or “Replace Item or Parts”
3) Inform us if the item is “Damaged or defective”
4) Choose your resolution and inform us
We’ll provide return instructions for the damaged or defective item. Be sure to complete this process within 30 days of the delivery date.
We apologize for your less than perfect experience.