A few days after delivery, our customers get an email survey about their experience, with 3 simple questions. Our favorite is: 'How likely is it that you would refer us to a friend?' You'll see below the feedback we get. We love to hear the good, and pay special attention to problems.
We don't smile until you do.
Quality furniture at affordable prices. Friendly staff.
Very nice showroom and beautiful lounge suites, good service.
"I purchased a lounge suite from Nuvo. I needed it to be delivered urgently, they not only delivered before time but gave me exceptional customer service. The staff are extremely friendly and gave me personal service. They worked on my budget and suited my needs."
"Nice and unique furniture, excellent service from Nuvo italia team"
"Very good service and warm welcome with a smile. Quality products they are selling which means one buys long life material. They show you how to maintain their material for long lasting (DOs & Dont's). Give their customers time ask any questions and ensure that they are happy." - 10/10
"Personal very friendly service"
"The service is excellent & the products are great. Also there is a variety of items to choose from"
''Excellent service from Ahmed. Your products are beautiful. I would love to order more stuff''
''They accommodated my urgent need.'' 8/10
"Its 4th time purchasing my furniture with them the service is supper supper 100% and i am completely satisfied. i will visit them shortly."
"Good friendly and professional salesman. Answer all my queries in a professional manner"
"magnificent service from Mo"
On Monday the 29/10/2018, I had the pleasure of purchasing desks and chairs from your shop in Overport Durban.
I would like to take the opportunity to compliment Mohammed and Yasmeen for the excellent customer service,who went the extra mile in their service and delivery.
My purchases where done online and I am very impressed with the quality look and feel of my purchases.
I will recommend Nuvo Italia to anyone interested in purchasing high end good quality furniture with exceptional service and great advice.